How Do I place an order?
Please follow the
steps below to complete the ordering process:
1. Choose from the price table by clicking the prices.
2. Online upload your artwork or upload by FTP or send us your
artwork by mail.
3. Press NEXT to add what you need into shopping cart.
4. Press CHECKOUT button to online payment, you need to register a
user if this is your first order.
What's the minimum order?
We can print as few as 100 full color plastic cards (litho
printing). For digital printed ID cards, we start ordering from only
1 card (setup fee $60).
What types of files are accepted?
We accept the following files. Please contact us for details before
uploading unlisted file type.
Adobe Acrobat Document (*.pdf, before creating PDF files, please
create outlines for all the fonts, or include the fonts you used in
Adobe Illustrator Artwork (*.ai, please transfer
texts into paths (create outlines))
Adobe Photoshop Image (*.psd, fonts must be included)
Adobe Indesign (*.indd, please transfer texts into paths (create
Corel Draw! (*.cdr, please transfer texts into paths (create
Macromedia Fireworks (*.png, fonts must be included)
Macromedia Freehand (Please transfer texts into paths (create
Microsoft Publisher (*.pub, fonts must be included for designs
typeset in Publisher)
Microsoft Word (*.doc, fonts must be included)
Microsoft Powerpoint (*.ppt, fonts must be included)
Quark Express (*.qxd, fonts must be included for designs typeset in
PNG Image (*.png)
JPEG Image (*.jpg,*.jpeg)
TIFF Image Document (*.tif)
- The resolution of your artworks should at least be
300dpi (300 pixels per INCH or 118 pixels per CM) to create
high quality printing matters. If your image contains texts,
we suggest you use higher resolution artwork up to 600dpi.
- A typical artwork of a plastic card should have 3mm
bleed on each border.
- Texts in image formats (JPG, GIF, BMP, PNG) will not be
printed as sharp as other formats with text layers like Corel
Draw, Illustrator, Photoshop, PDF, Freehand, Indesign... We suggest you
send us your source files with texts layers to us to get better
printing result. If you do not have the source files,
please use higher resolution artwork up to 600dpi.
- If you have used special fonts (or Mac fonts), please send
the TrueType TTF font files to us as well, to avoid any font
problems, please transfer the texts into vector paths (create
What kind of plastic cards do we do?
We do all major plastic card types:
How do I upload an entire design?
There are four different ways to use your artwork at E-Printing.
Upload your your artwork less than 4M online.
Upload your big artwork via FTP or our online java-based FTP
Send your artwork to our email address.
Send us a mail with your CD/Floppy/Zip/USB storage.
The system will give you introductions on how to select or use these
functions when you place your order.
What methods of payment do you accept?
E-Printing accepts the major cards on our secure site:
Visa, MasterCard, Solo, Delta, Visa electron and Switch.
We also accept other payment methods such as Cheques,
bank transfer etc.
Can you produce artwork for me?
Yes we can, we offer a full range of design and artwork services.
Give us the details of what you want and we will be happy to quote.
Click here to quote.
How to compress my artworks?
If you are using Windows XP, just follow the following
- Select your artworks or folder and then right click.
- Highlight "Send To."
- Click on "Compressed (zipped) Folder."
- A compressed folder will be created containing the same name
as the file you compressed. It will be represented by a zipper
If you are using other operation systems, please download WinZip from
you can download a trial version for free.
When is the turnaround time start to calculate?
From the day of the clearance of the payment and the
confirmation of the proof of the artwork.
How to track my order status?
Please click here to enter
the online tracking page, input your email and order No. then you
can track your order status and leave us a message.
How much is the shipping cost?
Standard UPS rate.